FREQUENTLY ASKED QUESTIONS

Please reach us at info@backgardenbubbles.com or 07912356488 if you cannot find an answer to your question.

Our travel is completely FREE for BH postcodes. If your event is in a SO, PO, DT, SP there is surcharges for these areas. Please contact us on 07912356488 or info@backgardenbubbles.com if you need any further information.

Normally we can switch your hire days, but this does depend on availability and how much notice you can give us.

Nothing, we supply everything you need for your hire. Outside power is a bonus, but the majority of hires, the power lead runs in through a window.

We have a water pump and a 5m hose that takes the water out within 10 minutes, this can go down any drain or it can water your grass and bushes.

Yes we do, normally we can work alongside your host to ensure the hot tub is set up before you get to the property. Please drop us an email or phone call and we can start arranging your hire with your host. info@backgardenbubbles.com 07912356488

We can normally attach a tap adapter to your inside kitchen hot tap so your hot tub will be up to temperature as soon as its full (usually 1 hour depending on water pressure)

In the summer months the hot tub takes approximately 6-12 hours to heat using cold water. Factors including the air temperature contribute to the time it takes.

You will be provided with a filter for your hot tub hire. The filter collects grass and hair etc to keep the hot tub hire lean. Each night you will need to rinse the filter with water to remove all foreign objects. We also recommend using a foot bath before entering to keep all the dirt outside of the hot tub.

When delivering the inflatable hot tub hire we will give you the option to use one of our tap adapters. These adapters fit 90% of household taps.

This is extremally rare but if this does happen, Everyone who hires will be given a help sheet (this will be emailed to you). If you have an error code appear please read the help sheet and you will be able to get up and running within a few minutes.

We cover all BH, SO and PO postcodes. We also cover most of DT postcodes and a few SP postcodes.

If your not sure if we cover your area please contact us before booking on 07912356488 or email info@backgardenbubbles.com

Yes, we offer a special discount of 10% off everything on our website for Blue Light Cardholders.

To redeem the discount, simply add the phrase “10% Off Blue Light Card” to the booking notes section when making a reservation on our website. Upon delivery of your items, present your valid Blue Light Card to our delivery team to validate the discount.

No, the Blue Light discount is non-transferable and may only be used by the cardholder named on the Blue Light Card.

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